❓ Frequently Asked Questions
98taka FAQ — All Your Questions Answered Here
From opening an account to withdrawing funds via bKash, from cricket betting to claiming bonuses — you will find clear answers to all your questions about 98taka on this page.
98taka brings the online betting and casino experience to players in Bangladesh. Whether you are new or returning — the questions and answers below will give you a clear understanding of every aspect of the platform. Click on each section to find your question. If you still have an issue, our 24/7 Bengali live chat support is always by your side.
All Questions and Answers
Questions are grouped by topic below. Click on any question to expand the answer.
Account and Registration
To open an account at 98taka you need an active mobile number and a strong password. Enter your correct name and date of birth during registration — identity is verified at the time of withdrawal. Please note that this platform is for users aged 21 and above only.
No, each person may open only one 98taka account. Any attempt to open a second account using the same phone number, the same device, or the same payment method will be rejected, and the original account may also be suspended. For any issues, contact support directly.
Go to the 98taka Login page and sign in with your registered mobile number and password. If you forget your password, use the "Forgot password?" option. For your security, always log in from your own device and never share your password with anyone.
After logging in, you can update your email and contact information from profile settings. However, changing your name or date of birth requires identity verification. For such changes, contact the support team via live chat — they are available 24/7 to help.
Before a withdrawal, 98taka may ask for some identity verification information. You will generally need to upload a clear photo of your national ID card or passport. Completing this process makes withdrawals faster and also improves account security.
Deposits and Withdrawals
Funds deposited via bKash are usually credited to your 98taka account instantly. Go to the deposit page, select the bKash option, and send money to the number shown. Save the transaction reference number — you can show it to support if any issue arises.
The minimum deposit amount is ৳200 — for every payment method (bKash, Nagad, Rocket, Upay, and bank transfer). The minimum withdrawal amount is ৳800. Withdrawals below this amount are not possible, so check your balance before requesting a withdrawal.
Withdrawal requests at 98taka generally take between 30 minutes and 3 hours to complete. This timeframe applies to both Nagad and Rocket. Bank transfers may take a little longer. Slight delays can occur late at night or on banking holidays.
98taka does not charge any deposit or withdrawal fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges. It is a good idea to check the charge list in the relevant app before making a deposit or withdrawal.
Log in to your account, go to the deposit section, and select the Upay or bank transfer option. Follow the account number and instructions shown. For bank transfer, you can send from Dutch-Bangla, City, BRAC, Islami, or Sonali Bank. Enter the amount and reference number correctly.
Games and How to Play
To bet on BPL and all other cricket matches, go to the cricket betting page. There you will find ongoing and upcoming matches. You can place bets on match winner, toss, total runs, top run scorer, and many other options. Check the odds before placing a bet and wager within your means.
In the 98taka slots section you will find many popular slot games including Fortune Tiger, Fortune Rabbit, Mahjong Ways, and Lucky Neko from PG Soft; Gates of Olympus, Sweet Bonanza, and Sugar Rush from Pragmatic Play; and Fortune Gems, Super Ace, and Boom Legend from JILI. New games are added regularly.
At 98taka Casino you will find live roulette, live blackjack, live baccarat, Sic Bo, and many more table games powered by Evolution Gaming and Ezugi. Go to the 98taka Casino page for the experience of playing with a real dealer.
Callbreak Quick is the online version of the popular Bangladeshi card game, where you can play against other players in fast rounds. Boat of Fortune is a fun fishing-themed game. You can start playing both games as soon as you log in to your account.
Yes, 98taka is fully mobile-friendly. You can easily play from the browser on any Android or iOS smartphone. All games, deposits and withdrawals, and live support work equally well on mobile. Keep a stable internet connection for the best experience.
RTP (Return to Player) is a theoretical percentage representing how much a game is expected to return to players over the long term. A higher RTP means the game theoretically runs with a lower house edge. However, results in short sessions are completely random — RTP is not a guaranteed win. To ensure fair play, 98taka uses games only from certified software providers.
Bonuses and Promotions
When you open a new account and make your first deposit, 98taka gives a 100% match bonus up to ৳10,000. For example, if you deposit ৳1,000 you will receive ৳1,000 in bonus (total ৳2,000). A 20x wagering requirement must be met to use the bonus.
A 20x wagering requirement means you must place bets totalling the bonus amount multiplied by 20 before you can make a withdrawal. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 (৳1,000 × 20) in bets. Once this condition is met, you can withdraw from the bonus balance.
The 98taka VIP program has four tiers — Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%), and Platinum (up to 1.5%). You can move up to higher tiers through regular play and betting activity. Higher tiers come with faster withdrawals and special offers.
Each week, a portion of your net losses is returned as cashback at a rate based on your VIP tier. For example, a Gold tier member will receive cashback of up to 1.1% of the week's net losses. Cashback is added directly to the account balance.
Most bonuses can be used on slot games, cricket betting, and casino games. However, some special promotions may apply only to specific game categories. Read the terms and conditions of each bonus offer carefully. Contact the support team for more details.
Security and Responsible Gaming
98taka uses SSL encryption technology to keep all data secure. Your payment information and personal identity are stored on encrypted servers. We do not sell any information to third parties. Ensuring fair play as a safe and reliable platform is our commitment.
No. 98taka is for users aged 21 and above only. This age limit is confirmed during registration. An age verification process is followed to prevent access by minors. It is the responsibility of parents and guardians to ensure that underage children in the household cannot access the platform.
Gaming is for entertainment — it is never a source of income or a solution to problems. If you feel that your urge to gamble is growing, or that you are spending more money than you should, immediately request a self-exclusion through support. Call the National Mental Health Helpline at 16789.
Yes. If you want to take a break for a while, you can request self-exclusion via live chat. The option to close your account for a set period or permanently is available. This is an important part of responsible gaming and we respect this decision.
The 98taka support team is available 24 hours a day, 7 days a week via live chat in Bengali. Click the live chat button at the bottom of the page to speak directly with an agent. You can also contact us by email at [email protected]. For complex issues, writing in detail by email leads to a faster resolution.
Our responsible gaming page has a detailed guide on setting gaming limits, managing your budget, recognizing signs of addiction, and getting help. We recommend reading it regularly and reviewing your own gaming habits.
Still have questions?
Contact support — we are always ready.
Live Chat Support
Our skilled team is available 24/7 via live chat in Bengali to answer any question you have.
Email Support
For detailed questions, email us at: [email protected]
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100% welcome bonus — up to ৳10,000. Get started from just ৳200 with bKash, Nagad, or Rocket.
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