98taka Privacy Policy
Your personal information is very important to us. Read this policy for full details on how we collect, use, and protect your data.
98taka ("we", "our") operates a safe and reliable online betting and casino platform for players in Bangladesh. This privacy policy ("policy") describes what information we collect when you use our website 98taka.cam, how we use and store it, and what steps we take to keep your information secure.
By using our platform, you are considered to have agreed to this privacy policy. If you do not agree with any part of this policy, please stop using our platform and contact our support team. We may update this policy from time to time and any changes will be published on this page.
This privacy policy applies to the 98taka platform only. We are not responsible for the data protection practices of any third-party websites or services.
What Information We Collect
When you register, log in, or use any service on the 98taka platform, we may collect various types of information. This information falls into two main categories:
1.1 Information You Provide Directly
- Full name and date of birth (for age verification).
- Email address and mobile number.
- National ID (NID) or passport number (when verification is required).
- Payment information, such as bKash, Nagad, Rocket, or Upay account numbers and bank account details.
- Any information you provide when contacting our support team.
- Information about your preferred language and communication method.
1.2 Information Collected Automatically
- IP address and device type (mobile, tablet, or desktop).
- Browser information and operating system details.
- Your activity on our platform, such as login time and date, and which pages were visited.
- Betting and gaming history and transaction details.
- Information collected through cookies and similar technologies.
- Referral source information (where you came from before reaching our site).
How We Use Your Information
98taka uses your information only for legitimate and necessary purposes. We may use your personal information for the following reasons:
2.1 Account and Service Management
- To create, verify, and manage your account.
- To process deposits, withdrawals, and other financial transactions.
- To provide bonuses, cashback, and other promotional benefits.
- To track your VIP level and ensure the associated benefits are delivered.
2.2 Security and Verification
- To verify your age — this platform is for people aged 21 and over only.
- To complete the identity verification (KYC — Know Your Customer) process.
- To prevent fraud, money laundering, and unauthorized activity.
- To ensure account security and prevent unauthorized access.
2.3 Communication and Customer Service
- To respond to your inquiries or complaints.
- To send important account-related notifications.
- To inform you about promotional offers (based on your consent).
- To provide responsible gaming information and support.
2.4 Platform Improvement
- To conduct analysis in order to improve the quality of our services.
- To identify and resolve technical issues on the platform.
- To provide a personalized experience based on your preferences.
Cookies and Tracking Technology
98taka uses cookies and similar technologies to improve your experience on the website. A cookie is a small text file stored on your device.
3.1 Cookies We Use
- Essential cookies: Required for the core functions of the platform. Without these, the site will not work properly.
- Functionality cookies: Help remember your preferences, such as your login details or language choice.
- Analytics cookies: Collect information about how our website is used so we can improve our services.
- Security cookies: Help detect fraudulent activity and unauthorized access.
3.2 Cookie Controls
You can reject cookies at any time by changing your browser settings. Please note that disabling cookies may prevent some platform features from working properly.
Sharing Information with Third Parties
98taka never sells your personal information. However, in certain circumstances we may share limited information with trusted third parties:
4.1 Service Providers
Only the minimum necessary information is shared with technology and payment service providers that support the operation of our platform — such as those processing bKash, Nagad, Rocket, or Upay transactions. These providers are required to comply with our privacy standards.
4.2 Legal Obligations
Where required by court order, regulatory authority direction, or legal obligation, we may disclose relevant information to the relevant authorities. This includes anti-money laundering and fraud investigations.
4.3 Business Transfers
In the event of a business merger or acquisition, your information may be transferred. If such a change occurs, we will notify you in advance and update this privacy policy.
Important: We never sell, rent, or transfer your information to third parties for marketing purposes without your consent.
Data Security Measures
98taka has put in place industry-standard technical and organizational measures to protect your information:
5.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption is used for all data transmission.
- Sensitive information — particularly payment information — is stored using advanced encryption methods.
- Firewalls and intrusion detection systems are active at all times.
- Regular security testing and vulnerability assessments are conducted.
- Two-Factor Authentication is available.
5.2 Organizational Safeguards
- Only authorized staff have access to personal information.
- All staff receive training on data privacy.
- Data access logs are recorded and reviewed regularly.
- A rapid response plan is in place for data breaches.
However, no method of transmitting information over the internet or electronic storage is completely secure. We make every effort, but cannot guarantee absolute security.
Data Retention Period
98taka retains your information only for as long as it is needed for the relevant purpose or required by legal obligation:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Certain information may be retained after account closure for legal and regulatory requirements.
- Financial transaction data: Retained for the period required under financial regulations.
- Marketing data: Relevant data is deleted promptly once you withdraw your consent.
- Cookies and session data: Automatically deleted according to each cookie's own expiry period.
After the defined retention period, unnecessary information is securely and permanently deleted or anonymized in a verifiable manner.
Your Data Rights
As a registered user of 98taka, you have the following rights over your own personal information:
7.1 Right to Access
You may request a copy of your personal information held by us at any time. We will respond within a reasonable time after receiving your request.
7.2 Right to Correction
If any of your information is inaccurate or incomplete, you may request that it be corrected or updated. This can be done through your account settings page or directly through our support team.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. Please note that some information may not be possible to delete due to legal obligations or legitimate business reasons.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can withdraw your consent by clicking the "unsubscribe" link in any marketing message or by notifying our support team directly.
7.5 How to Exercise Your Rights
To exercise any of the rights listed above, please contact us. We will respond within a reasonable time after verifying your identity. Most requests are resolved within 30 business days.
Protection of Minors' Data
The 98taka platform is for people aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.
We apply age verification procedures at registration. If we become aware that a minor is using or has used our platform, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Data Transfer and Storage
Your information may be stored and processed outside Bangladesh, particularly in relation to our technology service providers. For any such transfer, we ensure that:
- The recipient country or organization provides adequate data protection measures.
- The security of your information is ensured through contractual safeguards.
- Transferred data is used only for the purposes set out in this privacy policy.
- All technical security measures, including SSL encryption, remain in place.
Changes to the Privacy Policy
98taka may update this privacy policy from time to time. For any significant changes, we will take the following steps:
- The updated policy will be published on this page, with the date of the change noted at the top of the page.
- Registered users will be notified by email for significant changes.
- If you continue to use the platform after any changes, you will be considered to have agreed to the new policy.
We recommend that you review this page regularly to stay informed about the latest privacy policy.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact our dedicated privacy support team. We take all matters seriously.
Email Support
Live Chat
To learn about our other policies and terms, visit the Terms & Conditions and Responsible Gaming pages.