🛡 Responsible Gaming

Safe and Responsible Gaming at 98taka

Enjoy entertainment within your limits — 98taka always puts your wellbeing and safety first.

98taka believes that online gaming is a form of entertainment — it should never be a substitute for income or a solution to financial problems. Ensuring responsible play while using our platform is the responsibility of every player and of ourselves.

We provide multiple protection tools for players in Bangladesh, such as setting daily/weekly deposit limits, taking a time-out for a set period, and permanent self-exclusion. If you feel that gaming is having a negative impact on your life, contact our 24/7 live chat support right now.

The core principle of responsible gaming is — only bet what you can afford to lose. Set your own limits on both time and money to keep gaming an enjoyable experience.

Our Protection Tools

Set Deposit Limits

Set your own maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately, and any request to increase the limit has a 24-hour waiting period.

Time-Out

Take a temporary break from 1 day up to 6 weeks. During this time your account will be suspended and no betting or deposits will be possible.

Self-Exclusion

Apply for long-term or permanent self-exclusion. Once active, there is no way to reopen your account — this is the strongest form of protection.

Age Verification (21+)

98taka is for players aged 21 and over only. Age verification is mandatory at registration and accounts of underage individuals are closed immediately.

24/7 Support

Our Bengali-language 24/7 live chat support team is always ready to talk about gaming concerns. Your issues are handled confidentially.

Activity Monitoring

View your deposit, withdrawal, and betting history at any time. Analyse your own playing patterns and adjust your limits whenever needed.

Age Limits and Underage Protection

21+

For players aged 21 and over only.
To register at 98taka and participate in any game or betting activity you must be at least 21 years old. We may request age-related documents during account verification. Gaming on behalf of or assisting any underage person is strictly prohibited.

If you have underage members in your household, enable parental controls on your devices and keep your 98taka account password private. Keeping children and teenagers away from gambling is a family responsibility.

How to Use the Tools

Deposit Limit

  • Go to the "Responsible Gaming" section in Account Settings
  • Select "Deposit Limit"
  • Enter your daily / weekly / monthly amount
  • Click the "Save" button — it will take effect immediately

Time-Out

  • Select "Responsible Gaming" → "Time-Out"
  • Choose your preferred duration (1 day – 6 weeks)
  • Confirm — the break will begin immediately
  • Your account will reactivate automatically when the period ends

Self-Exclusion

  • Contact support via live chat
  • Choose a duration or select permanent exclusion
  • You will receive a confirmation by email
  • No new account can be opened while exclusion is active

Warning Signs of Problem Gaming

If you notice any of the signs below, seek help — it is not a sign of weakness, it is a sign of awareness.

Repeatedly playing to try to win back money you have lost

Hiding your gaming from family or friends

Wanting to stop gaming but being unable to

Betting with money set aside for essential expenses

Gaming having a negative impact on your work, studies, or relationships

Feeling restless or irritable when not gaming

Taking on debt or borrowing money to fund gaming

Experiencing stress, anxiety, or depression related to gaming

Contact for Help

National Mental Health Helpline

16789

Government mental health support — free and confidential

98taka Live Chat

24/7

Instant support in Bengali — gaming limits, exclusion, or any question

Email Support

Requests for self-exclusion or account closure can also be made by email

Simple Tips for Responsible Gaming

Set a time and money limit before each session and stick to it.

Take regular breaks — at least 10 minutes of rest every hour is a good idea.

Never bet while drinking or when tired — your judgement is weakened.

Gaming is for entertainment only — do not think of it as a way to earn money.

Keep your emotions in check when you lose and do not immediately chase losses with bigger bets.

Spend time with family, pursue sports, and focus on other hobbies.

Never use money set aside for essential expenses — rent, food, medical — for betting.

If needed, talk to someone you trust — family, a friend, or a professional.

Responsible Gaming FAQ

After logging into your account, go to the "Responsible Gaming" section from the Settings menu. Select the "Deposit Limit" option and enter a daily, weekly, or monthly amount. Reducing a limit takes effect immediately. If you want to increase a limit, a 24-hour waiting period applies. Contact our live chat for any assistance.

Yes. Any balance in your account before self-exclusion becomes active will be returned through the designated process. Contact our support team via live chat or email for more details.

Time-Out is a temporary measure — from 1 day up to 6 weeks. Your account reactivates automatically when the period ends. Self-Exclusion is a long-term or permanent measure — there is no way to reopen your account while exclusion is active. Self-Exclusion is more effective for serious issues.

Report it immediately via our live chat or by email at [email protected]. 98taka investigates any underage account and closes it immediately. Use of the platform by anyone under 21 is strictly prohibited.

The Bangladesh Government's National Mental Health Helpline number is 16789 — it is free and confidential. You can also contact 98taka's 24/7 Bengali live chat support and we will help connect you with the resources and tools you need.

At 98taka the minimum deposit amount for every method (bKash, Nagad, Rocket, Upay, bank transfer) is ৳200. This limit has been set as part of responsible gaming so that players on a small budget can stay in control.

Stay safe and enjoy

Enjoy entertainment at 98taka within your limits. Explore our game categories or visit the FAQ for more questions.

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